Frequently Asked Questions
12.00am (AEST) on 30/09/2026 to midnight (AEDT) on 03/11/2026.
The promotional terms and conditions can be accessed here.
Only Australians aged 18+ may enter this promotion.
Employees (and their immediate families) of Ampol (the promoter) and agencies associated with the promotion may not enter this promotion.
To be eligible to enter, individuals must spend $20 or more on any Eligible Product (defined below) in a single transaction at any Ampol branded site nationally during the Competition Period. If a purchase receipt is not provided to the customer by a customer service agent at a site, then it is their responsibility to request one.
“Eligible Product”
- Any Ampol-branded fuel; and/or;
- Any product available for purchase in-store at any site selling Ampol-branded fuel excluding: smoking/tobacco products and any products purchased from any branded Quick Service Restaurants including but not limited to Hungry Jacks and Boost Juice.
Yes! If the image that you uploaded was blurry or not able to be verified, we will need to be able to get in touch with you to make sure your entry is valid.
Scan the QR code at the location of your purchase or visit www.ampolbowserbucks.com.au. Fill out and submit the online entry form, including providing an upload of the itemised purchase receipt and any other applicable details.
You will be notified instantly on screen at the time of entering the promotion if a prize has been won or not. This is subject to verification of your entry and receipt. If you have won, you will be sent an email confirming your prize. Please make sure to check your junk/spam folder if you have not received your email notification. Junk/spam folders may not always be visible on mobile devices.
Please contact us so we can help troubleshoot any issues you are having with the website. Make sure you retain your proof of purchase and entry details.
Multiple entries are permitted, subject to the following:
- only one (1) entry permitted per Qualifying Transaction regardless of the amount spent in excess of $20 in that transaction;
- each entry must be submitted separately and in accordance with entry requirements;
- and a maximum of ten (10) prizes is permitted per person (excluding SA residents).
If we’re unable to successfully validate your entry, we’ll notify you via email. You will receive this email within 3 business days of your entry submission. Please reply to the email with an image of your receipt ensuring all required information is clear, legible and meets the eligibility criteria.
There are two types of prizes available to be won.
- Hourly Instant Win Prize: Instant win prize is a $100 AmpolCash Digital Card.
- Daily Major Prize: The first valid entry drawn from each Daily Draw will each win Bowser Bucks in the form of AmpolCash Digital Cards totalling $1,000 in value.
A maximum of ten prizes may be won per person (excluding SA residents).
It may be that the file size of your image may be too high (over 3MB). The easiest way to reduce the file size of your image is to take a screenshot of the receipt image. On iPhones, typically the 'Live' setting is also turned on, which can also increase file size. Turning that setting off will allow you to just take a normal photo.
A draw for any unclaimed Daily Draw prizes or any Hourly Instant Prizes that are unclaimed will, if necessary take place on 05/02/2027 at the same time and place as the original draw, subject to any directions from a regulatory authority.
Winner(s), if any, will be notified by email within five (5) business days of the draw and their first initials, last names and postcodes will be published online here from 08/02/2027.
Unfortunately, we are not able to exchange prizes or allow you to claim them as cash. We hope you still enjoy what you've won.
If you are a winner of an Instant Win Prize, you will receive your prize via email. In most instances, you will receive this email within 2 minutes of your on-screen instant win notification.
If you are a winner of a Daily Prize draw, you will be contacted within 3 business days of having been drawn to verify your entry and discuss how your prize will be awarded.
Upon successfully submitting their completed entry form, entrants will receive an on-screen notification informing them whether or not they have won an hourly instant prize, in accordance with the quantities outlined above. If successfully validated, entrants will automatically receive their AmpolCash digital card via email to activate. All entries will be entered into the relevant Daily Draw as outlined above. Daily prize winners will be notified within 3 business days of the daily draw via email with the final notification on 9 November 2026.
Prize winners (first initial, last name and postcode) will be published here by 9th November 2026.
Simply present your QR code on your smartphone in store at the counter. If a scanner is not available, click the information button on your AmpolCash digital pass and present the number and the expiry date to the Customer Service attendant. Please note that AmpolCash digital cannot be used at Outdoor Payment terminals.
- When you use your AmpolCash digital, the remaining balance will be displayed on your store receipt.
- The remaining balance on your AmpolCash digital will be automatically updated within 24 hours of your last transaction.
- Any unused balance on your AmpolCash digital will be forfeited upon expiry.
- Visit www.ampol.com.au/business/products-and-services/fuel-cards/ampolcash/conditions-of-use to access the AmpolCash digital Terms and Conditions.
You can find more information about how we use your personal information here: www.ampol.com.au/privacy-policy
Please contact us via the Contact Us page so we can help troubleshoot any issues you are having with the website. Make sure you retain your proof of purchase and entry details.
Please reach out with your question via the Contact Us page and we will review your query.
If you don't want to hear from us after the promotion has ended, you can contact Ampol to remove your details. You can find more information about how you can do this here: www.ampol.com.au/privacy-policy.